Call 413.540.1234 to
schedule an appointment
CONCERN/EAP: 413.534.2625
Billing questions? Call: 413.540.1212
CRISIS: 413.733.6661

Health Policy & Advocacy
Resources
Basic InformationMore InformationLatest News
Doubts Raised About Use of Products Containing OxybenzoneReport: Industry Hid Decades-Old Study Showing Sugar's Unhealthy EffectsMany Health Care Providers Work While SickMore Patients Are Having a Say in Their Medical CareFDA Seeks to Speed Development of 'Regenerated' Organs for Medical UseHealth Care Experts in Favor of Patient Contribution to NotesMillions Could Miss Out on a Potential Alzheimer's BreakthroughU.S. May Still Benefit From Climate AccordHealth Tip: Spread Awareness of the Opioid EpidemicKnowing Too Much About Your Genes Might Be RiskyHealth Tip: Participating in a Clinical TrialMusic, Video Help Sixth-Graders Master Hands-Only CPRIncreases in U.S. Health Spending Tied to Health Service PriceHealth Tip: Prevent Germs at the Doctor's OfficeInfo Via Social Media Apps May Increase Vaccine AcceptanceIt's 'Buyer Beware' When Purchasing Medical Pot Extract OnlineGetting Self-Driving Cars on the Road Soon Might Save LivesHealth Tip: Defining Health LiteracyDoctor Burnout: A Big Health Threat in U.S.About Half of Americans Get Health Care in ERPricing Interventions Increase Sales, Intake of Healthy FoodsHealth Tip: Get to Know Your PharmacistRobots May Be Cleaning Your Hospital Room SoonCMS Launches Initiative to Examine Impact of RegulationsPatients Prefer Face-to-Face Communication, No ComputerDrop Off Your Unused Meds Saturday on 'Take Back Day'Concerns Surround Use of Direct-to-Consumer Genetic TestingMost Patients Satisfied With Relationship With PhysicianModule Developed to Improve Adult Vaccination RatesA Drug Company's Gift Might Change How Your Doctor PrescribesAlmost 4 in 10 Tanning Salons Flout State LawsDEA Taking Back Unwanted Prescription Drugs on Oct. 28Most in U.S. Don't Agree That Household Guns Up Suicide RiskCan Gun Shows Trigger Gun Violence?Tighter Rules on Arsenic in Water Saved Lives: StudyHerbal and Dietary Supplements Are Commonly Mislabeled3 Million Americans Say They Carry Handguns Every DayMany Dermatology Guideline Authors Get Industry PaymentsDoctors Urged to Speak With Patients About FirearmsStates That Make You Wait to Buy Guns Have Fewer Deaths: StudyHomicides Devastate Black Communities, But Prevention Gets Little FundingBetter Patient Communication Needed After Urgent CareQuality Issues for Both Paper-, Electronic-Based Health RecordsRide-Sharing Services Could Cut Alcohol-Related CrashesLow-Cost Services a Major Player in Unnecessary Health SpendingMedical License Questions Sway Doctors' Mental Health Help'Heat-Not-Burn Cigarettes' Aiming for U.S. MarketInjured Patients Want More Info on Safety Improvement EffortsFDA Approves Test to Screen Donated Blood for Zika21 Percent of Americans Report Experiencing a Medical Error
Questions and AnswersLinksBook Reviews
Related Topics

Physician Attitude Important Factor in Patients Switching PCP


HealthDay News
Updated: Jun 27th 2017

new article illustration

TUESDAY, June 27, 2017 (HealthDay News) -- Factors associated with patients switching physicians include physicians' attitude, design and comfort of a facility, and communication, according to an article published in Medical Economics.

Although 49 percent of patients stay with their doctor for five years or more, the authors note that one-quarter of patients are likely to switch physician if they find a doctor with a more positive attitude. Other factors that can affect patients and cause them to leave include time wasted in the waiting room, cost, bedside manner, and design and comfort of a facility (almost 80 percent of respondents reported the latter as a reason).

In addition to wanting doctors to be knowledgeable and up to date on research, patients want the staff to be competent and helpful. However, the authors state that patient satisfaction increased with age, with satisfaction with physicians reported by 82 percent of those over age 55, compared with 67 percent among those aged 18 to 34 years. One-third of patients reported being unhappy with the communication they were receiving from their doctors.

"The number one complaint I hear is that the patients feel rushed," said Jeffrey S. Gold, M.D., of Gold Direct Care in Marblehead, Mass., according to the article. "I make it a point at each appointment to clearly take the time to ask the patient if they have any questions or concerns and address them. I feel that taking this few extra minutes with a patient greatly helps with patient retention."

More Information